It is based on the work we have done together to:
- Find out what rapport is and how to build it
 - We explored the Communications Model and how it fits in with the work we did yesterday on the Mercedes Model
 - Understand the 3 main Preferred Representational Systems and how we use those in our work to build rapport
 
The holder of the badge will have worked either on their own or in a small group to reflect on the questions:
- how the day has gone
 - what has been learned
 - how to use this in your youth work
 - how to use it else. 
 
The questions are designed to optimise generative learning: they are not just about what the participant has learnt but also how they can use the learning in their work and personal life.
- L1.2: Understanding that learning is a lifelong process that requires openness, curiosity and determination, 
 - L3.2: Planning and implementing learning goals, strategies, resources and processes,
 - L3.3: Reflecting on and assessing purposes, processes and outcomes of learning and knowledge construction, establishing relationships across domains, 
 - P1.1: Awareness and expression of personal emotions, thoughts, values, and behaviour,
 - S1.1: Awareness of another person’s emotions, experiences and values, and 
 - S2.1: Awareness of the need for a variety of communication strategies, language registers, and tools that are adapted to context and content.